Privacy Policy
Last updated: February 2026
1. Introduction
Dream Team Mortgage ("we," "our," or "us"), operated by Tathiana Moreno (NMLS #1684574), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of this site.
2. Information We Collect
Information You Provide Directly
- Name, email address, phone number, and mailing address
- Financial information (income, assets, debts) when you apply for a loan
- Social Security Number for credit checks (only when you formally apply)
- Employment and housing history
- Messages and inquiries submitted through our contact forms
Information Collected Automatically
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers and cookies
3. How We Use Your Information
We use the information we collect to:
- Process your mortgage application and communicate about your loan
- Respond to your inquiries and provide customer support
- Comply with legal obligations and regulatory requirements
- Improve our website and services
- Send you updates about your application or relevant program changes (with your consent)
- Prevent fraud and maintain security
4. Sharing Your Information
We may share your information with:
- Mortgage lenders and investors to process your loan application
- Credit bureaus when you authorize a credit inquiry
- Title companies and settlement agents involved in your transaction
- Government agencies as required by law (e.g., CFPB, HUD)
- Service providers who help us operate our business (subject to confidentiality agreements)
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure document portals, and access controls to protect your information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at tathiana@dreamteam.mortgage.
7. Cookies
We use cookies to analyze website traffic and improve user experience. You can disable cookies in your browser settings, though some features may not function properly.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., Arive, Microsoft Bookings). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date above.
11. Contact Us
If you have questions about this Privacy Policy, contact:
Dream Team Mortgage
Attn: Tathiana Moreno
19 Del Prado Blvd N, Ste 4
Cape Coral, FL 33909
Phone: (786) 301-7443
Email: tathiana@dreamteam.mortgage